Hayden Sports
UNH Sportswear

Security Policy

The Secure Order Process

The following section describes how the secure order process works, from start to finish.


1. Starting Your Order
Every purchase at haydensports.com is secure, and clicking a Checkout button on the Shopping Cart page is all it takes to get started. The security features are automatic; you don't need to do anything special to invoke them.


2. Making a Positive ID
Once you've clicked the Checkout button, your browser looks for a digital certificate to confirm that it is communicating with haydensports.com. Once a positive ID is made, your order continues.


For your security, the verification process happens in the background every time you place an order on our site.


3. Entering Secure Mode
Next, your computer and our server begin communicating in secure mode, sending data back and forth in an encrypted format.


After your browser has entered secure mode, we'll ask you to enter, your credit card information. The encryption features of browser software are exceptionally powerful and ensure the security of this data as it is transmitted to our server. Our site makes use of the Secure Sockets Layer (SSL) protocol and 128-bit strong encryption to provide the highest level of security available.


Security: Watching It Work
The most popular Web browsers, Internet Explorer and Netscape Communicator (aka Navigator), use clear visual symbols to let you know whether or not they are in secure mode. The symbols are displayed either at the bottom left or bottom right of your browser window. You can refer to the following chart to see which symbols are used with your browser.


Browser Standard (Non-Secure) Symbol Secure Symbol
Internet Explorer None
Netscape

Another indication that a browser is in secure mode can be found in the Web site address that your browser displays. The address will begin "http://" in standard, non-secure mode and "https://" in secure mode. The "s" stands for "secure."


Continuing to Browse
Once your order is complete, it's perfectly safe for you to continue to browse our site in standard mode. In fact, once you exit the ordering process, your browser will automatically revert to this slightly faster mode of communication.

What If I Make a Purchase with a Browser That Doesn't Support Security?
Please note that the latest versions of Netscape's and Microsoft's browsers have security features, and both are free for downloading. Visit either company's Web site for details.


If You Forget Your Password
In the event you forget your account password, we offer an online process that verifies your identity and allows you to enter a new password.


We've worked hard to bring you a secure online ordering environment. We hope you'll contact us with your questions, comments or concerns.



Contact Hayden Sports

Our Address
44 Main Street
Durham, NH 03824

Call Us
603-868-2096

Email Us
retail@haydensports.com


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